Psychology of business communication

Psychology of business communication
Tuhvatulina L.R.
Томский политехнический университет
116 страниц

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Tuhvatulina, L.R. Psychology of business communication [Электронный ресурс] : учебник / L.R. Tuhvatulina. — Электрон. дан. — Томск : ТПУ, 2013. — 116 с. — Режим доступа: — Загл. с экрана.
This textbook is dedicated to the main questions of effective communication process in business. A review of the general aspects of business communication is given: definition of communication, features of business communication, elements of communication process and the most popular communication models. Sender and receiver roles in communication process are also viewed, the rules of business correspondence are discussed as well. Some aspects of oral and verbal business communication are also shown. The textbook is designed and recommended for foreign students following the bachelor degree program in management and academic exchange program at TPU. It is also recommended for students majoring in specialty 080200 “Management”.
Гриф: Given textbook is recommended by Educational and Methodical board of Russian universities association in the field of management for business students, major “Management of organizations”